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Policies

Delivery Time

All products available in our store are digital products.

 

Once payment has been confirmed, access to the product is granted automatically and immediately. You will receive download and access instructions directly on the confirmation page and also by email.

Exchange, Cancellation and Refund Policy

Due to the digital nature of our products, exchanges, cancellations, or refunds are not available once the files have been delivered, accessed, or downloaded.

 

By completing the purchase, the customer acknowledges and agrees that the digital content will be made available immediately after payment confirmation.

 

If you have any questions regarding compatibility, functionality, or product specifications, we recommend contacting us before completing your purchase.

Customer Support

If you need assistance, have not received your Presets/Captures, require technical support, or have questions about any product, please contact us through the support channels available on our website or by email:

 

mckpresets@gmail.com

 

All requests are reviewed individually and answered during our regular support hours.

MARCELO CIDRACK PRODUTOR AUDIOVISUAL

TEMPO ESTIMADO DE ENTREGA

RODOVIA CE 040

Assim que o pagamento for confirmado, imediatamente você receberá o produto em forma digital

CNPJ: 50.377.539/0001-32

POLÍTICas DE TROCA, DEVOLUÇÃO E REEMBOLSO

Após Recebimento e Download dos Produtos, não é mais possível cancelar, trocar e ser reembolsado. 

EXCHANGE, RETURN AND REFUND

ESTIMATED TIME OF DELIVERY

Once you have received and downloaded the Products,

it is no longer possible to cancel, exchange or refund.

Once the payment is confirmed, you will immediately

receive the product in digital form.

marcelocidrackmusic@gmail.com

Rua dos Amigos 355, Fortaleza

073.953.423.80

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